N.D.s, there's something we need to talk about.
Did you know that a majority of naturopathic physicians are chronically under-protected or have NO PROTECTION at all in their practice. You may not think it will happen to you, so you play the game and hope you won't lose, but in doing so you risk everything you have built…
This is why NDNR supports the efforts of the J.A. KNAPP Agency to bring a preferred program custom tailored to your medicine and business needs. We know that when you went to school to become a physician, your goal was to help people heal. You didn't know you were going to be a small business owner; a role that would require you to run PR, manage staff, balance expenses, calculate taxes, advocacy… all while serving the needs of others.
We serve you by taking time to understand your needs, your operations, your goals and your practice in a holistic approach.
A simple application,
A simple conversation,
We make finding coverage easy.
For most physicians, you have only had a single option in coverage, but with ND Shield, your options are clear, consistent and convenient.
Fast binding process
Competitive, fair rates
Consistent coverage and rates
Collaborative underwriting that understands your unique needs
Tailored coverage to meet your needs
Risk mitigation education to keep you out of trouble
Actionable practice building tips and strategies
Total practice protection, to give you peace of mind
The laptop belonging to an employee of a medical research institute was stolen. The laptop, containing the electronic protected health information (ePHI) of approximately 296,000 patients and research participants, was not encrypted. The ePHI included names, dates of birth, addresses, social security numbers, diagnoses, and laboratory results. Given the nature of the information stored on the laptop and the fact that the laptop was not encrypted, the incident was determined to be a reportable breach under HIPAA. The institute reported the incident to the Department of Health and Human Services (DHHS) and the Office for Civil Rights (OCR). After a full investigation, the OCR concluded that the institute's security policy did not comply with the HIPAA Security Rule in that it was limited in scope, incomplete, and insufficient to address potential risks and vulnerabilities to the confidentiality, integrity, and availability of ePHI held by the institute. The OCR imposed civil fines and penalties against the clinic. Counsel was ultimately successful in helping the insured achieve a settlement with the OCR which reduced the fines and penalties and included a corrective action plan. Cyber insurance covered the legal expenses incurred in responding to the OCR's investigation and the OCR settlement. Total Expenses Incurred: $1.6 Million USD
Medical Malpractice Insurance with built in Errors & Omissions, custom tailored to specifically designated professional services
Enhanced options for General Liability, Sexual Abuse & Molestation Coverage, and Personal & Advertising Injury
Real humans helping you on your best & through your worst days
Knowledgeable underwriting managers with a background in Medical Malpractice Proactive policy guidance and options built for how you practice
Our Commitment to You
WHO IS ND SHIELD FOR?
This policy is designed for Naturopathic Doctors. Specifically:
A clinic received notice from an IT Security company that the PHI of 88 patients was found on the "Dark Web", which is used for illegal activity by criminals. Shortly after, the Insured received an anonymous email from a hacker calling himself "The Dark Overlord" claiming to be in possession of all the clinic's information and records. Cyber insurance covered: IT Forensic Consultants – Determined that the PHI was likely accessed by a hacker gaining access to an employee username and password. Breach Coach Counsel – Determined there was a high probability that all records were in fact obtained by "The Dark Overlord", requiring notification to all 544,000 patients PR Firm – Assisted the clinic in developing a crisis management plan to mitigate reputational harm resulting from the incident. Notification Expenses and Credit Monitoring – 544,000 patients were notified and offered credit monitoring. Total Expenses Incurred: $1.05 Million USD
Starting in 2005, Naturopathic Doctor News and Review (NDNR) is the leading clinical information resource for naturopathic physicians in North America. It serves as a dynamic voice for the advancement of naturopathic medicine by informing and educating physicians in the recent developments of the practice of natural medicine. NDNR includes current protocols, practice management, business development, marketing, clinical research, news and more.
On a monthly basis, NDNR covers the practice of naturopathic medicine and includes the products and services that natural medicine physicians use and prescribe. The content consists of articles written by practicing NDs for practicing NDs. Contributors also include the presidents of the accredited naturopathic universities, university department chairs, and leading doctors. Every issue theme covers pertinent case studies, clinical pearls and discussions on the usage of nutraceuticals, botanicals, IV and injection therapies, homeopathy and other naturopathic modalities.
ABOUT THE J.A. KNAPP AGENCY
Located in the Foothills of Tucson, Arizona the J. A. Knapp Agency was founded by its current principal agent John Adam Knapp in 1988. It has been a striving goal and company vision to share our knowledge with not just potential clients but everyone, and to leave you feeling safe, secure and knowledgeable. It is our goal to help you better understand our industry, strive to serve you professionally and courteously and hopefully spread our good name to your friends and family.
The physician tried to access a patient’s medical records using a third-party healthcare information exchange. The physician was unable to retrieve the patients’ medical records due to the HIE being hit with a ransomware attack and being taken offline. Instead the physician manually completed a health questionnaire via telemedicine, and then prescribed antibiotics to the patient. It transpired that the patient had misinformed the physician that they were allergic to penicillin resulting in death.
Peace of mind while you work to elevate the health of your clients. Protection and resource to help keep you moving forward and ensure you can handle any unforeseen bumps in the road. You want to protect your legacy, your reputation and your clients, by having insurance you can navigate incidents and provide restitution.
Coverage is independent to each operation and as unique as your practice. You will want to discuss your needs, your worries and what is “typical” in your field with an agent that understands your industry.
Industry Standards begin with patient protection through professional liability like medical malpractice and practice limits are typically $1,000,000 per claim.
Each practice is unique and can have varying needs, most begin with protection for services rendered through Errors & Omissions insurance with Medical Malpractice. General Liability, workers compensation, Employment practices Liability, property insurance, and cyber are commonplace coverage to consider today’s business owners.
By allowing you to work on your business, insurance can protect your income, your property, your employees, clients and your reputation in the event an accident or incident occurs. By purchasing insurance and protecting yourself, you can navigate an unforeseen risk scenario with confidence and get back to where you were going in your practice.
Generally step one is documentation and notification, you will want to reach out to your agent to discuss what, when, where and why something happened. They can help you decide the steps and processes to take. You can usually contact the carrier or risk management firm assigned to your policy coverage directly as well if needed.
Claims are expected to occur at some point in the lifecycle of business ownership, generally the policy will remain intact and consistent if handled properly. Depending on the claim scenario, severity and avoidability your policy can result in an increased rate but will likely return to normal after a short period with no additional claims or incidents.
Starting with an agent that understands your industry is a great way to get a quote, answering a few short questions can help get a quote and begin a conversation on your needs.
Usually a short application process through your business metrics and location will assist in getting a rate quote from your dedicated underwriter.
This program has been built in partnership with NDNR and the JA KNAPP Agency, with an understanding of the industry and needs of practitioners. The carrier and underwriter have been chosen based on their knowledge and comfort in offering competitive rates, tailored coverage and enhanced limits and definitions.
A simple process is involved in renewal, generally the agent will reach out to you in advance to determine if any changes in the business have taken place or are expected. A renewal is usually offered quickly and is consistent with the prior year limits if no major changes are made.
Premiums can be paid up front in a single form of payment, or broken up into an installment plan based on needs.
Tail coverage is an extended reporting period that allows for claims to be made even after a policy term has ended. This is generally used for policies that are relinquished or if your business has been closed or acquired.
Yes, each operation is unique and carries its own merits, risks and rating. Telemedicine is a growing practice, offers consistent flexibility and are generally lower risk.
Yes, if wanted you may purchase insurance for single practitioners, partners, groups and entities that may have more than one doctor.
If coverage is chosen, it can cover the facility services including staff operations under the professional and general liability. Additional coverage considerations like workers compensation, employment practices liability and crime coverage can assist in covering staff as well.
*Quotes are based on the individual risks and needs of each applicant . Quotes are not a binder of insurance and are subject to the terms and limitations of the issuing company. Rates are subject to change until coverage is issued.
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